Everything you need to know about how we ship your SodaSlim® order.
Last Updated: July 26, 2026
Please read this Shipping Policy carefully before placing your order. This policy is subject to change without notice, and any changes will be reflected on this page.
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day. You will receive an email confirmation with a tracking number once your order has been shipped.
During peak periods (holidays, promotions), processing times may be slightly longer. We appreciate your patience and will notify you of any significant delays.
We partner with reliable shipping carriers to deliver your order. The available shipping methods, estimated delivery times, and associated costs will be displayed at checkout.
Shipping times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, carrier delays, weather conditions, and other factors outside our control.
Delivery estimates begin from the date your order is shipped, not from the date your order is placed. Please allow an additional 1–3 business days for processing before the shipping estimate begins.
We currently ship to addresses within the United States. International shipping availability, where offered, will be noted at checkout. Additional customs duties or fees for international orders are the responsibility of the recipient.
Once your order ships, you will receive a shipment confirmation email containing your tracking number. You can use this tracking number to monitor your delivery status directly on the carrier’s website.
If you have not received your tracking information within 5 business days of placing your order, please contact our support team.
If your tracking information shows your order was delivered but you have not received it, please:
We will work with the carrier to investigate and resolve the matter to the best of our ability.
It is the customer’s responsibility to provide a complete and accurate shipping address at checkout. We are not responsible for packages that are lost, delayed, or returned due to an incorrect or incomplete address. If you notice an error in your shipping address, please contact us immediately after placing your order.
If you have any questions about shipping your order, please contact our support team. We’re happy to help.